Refund policy
No Return or Refund Policy
Thank you for shopping at THE BODY BUREAU.
All sales are final. We do not accept returns or offer refunds for any products purchased from our store. This policy is in place to ensure the highest quality and safety standards for our customers.
Exceptions:
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by offering a replacement or store credit.
- If there is an error with your order (e.g., wrong item shipped), please reach out to us immediately so we can correct it. We will work with you to resolve this particular issue.
Contact Us: If you have any questions or concerns about your purchase, please contact us at hello@thebodybureau.co.za. We are here to help and will do our best to address any issues promptly.
Note: Unfortunately, we cannot accept returns on sale items or gift cards (when and if applicable).